Jennifer DeBruin

Author | Entrepreneur | Speaker

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

You are your most powerful marketing tool. Customers want to do business with people who are authentic, consistent, and responsive to their needs. Excellent customer service is a critical business strategy as it creates opportunities for customer loyalty, leading to organic marketing, you’ll gain insights into customer wants and needs, and even maximize profit.

Highlighted Topics:

  • Characteristics of a Professional
  • Creating a Memorable Experience
  • Communication is Key

Length: 1 – 1.5 hours

Includes: Participant handouts (pdf)

Booking Inquiries

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Email: | Tel: 613-485-0305