“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

You are your most powerful marketing tool. Customers want to do business with people who are authentic, consistent, and responsive to their needs. Excellent customer service is a critical business strategy as it creates opportunities for customer loyalty, leading to organic marketing, you’ll gain insights into customer wants and needs, and even maximize profit.

Highlighted Topics:

• Characteristics of a Professional
• Creating a Memorable Experience
• Communication is Key

Length: 1 – 1.5 hours

Includes: Participant handouts (pdf)

Booking Inquiries

Thank you for reaching out.

Email: jenndebruin@gmail.com | Tel: 613-485-0305